Monday 1 April 2013

Response time

To round out the statistical information, average response time for March was six hours and 58 minutes. This is a little slower than usual, but the results were skewed by one long absence from the keyboard over the weekend just ending.

We have decided to stop posting this information on a monthly basis now, as we feel the point has been sufficiently made - indeed, hammered ruthlessly into the ground! We will continue to record it ourselves however and may publish it either quarterly or half-yearly. Or, indeed, not at all ... we haven't quite decided yet!

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